Professional Services
Design, implementation and maintenance of your Acronis Cyber Protection Solutions
Professional services for enterprises
Consulting
Leverage Acronis’ experience and shorten the time it takes to gain value from your investment in Acronis products. Our consultants can build a fast and effective deployment plan that mitigates the technology risks for your business.
- Understand how your business operatesAnd determine Recovery Point and Recovery Time Objectives (RPOs and RTOs) to ensure business continuity.
- Discover network and equipment specificsAs well as potential points of failure in your environment.
- Determine the best approachTo integrate the service into your IT landscape.
- Design the solution in lineWith collected requirements and in accordance with industry and Acronis best practices.
- Get real-time accessTo consulting expertise beyond standard support for product installation/configuration and meet your required data protection policies.
- Get access to Acronis expertsWhile implementing in-depth system integration, migration, and other complex scenarios.
- Faster ImplementationCut the time to implement the solution and/or integrate with third-party systems by 30 percent.
- Design documentationReceive comprehensive design documentation and software requirement specifications for future reference.
- Lower TCORealize up to a 20 percent lower Total Cost of Ownership (TCO).
- Less support incidentsReduce the number of support incidents with better trained internal staff.
Deployment
If you need assistance with data protection, Acronis is here to help! With Acronis Deployment Services, you can focus on your primary business objectives and leave the discovery of threats, solution design, implementation, and configuration efforts to Acronis.
- Deploy and configureThe solution to design specifications with minimal disruption to your business operations.
- Discover network and equipment specificsAs well as potential points of failure in your environment.
- Train your IT and operations personnelTo operate, configure, and troubleshoot problems with the solution.
- Validate the solutionAgainst the test plan to ensure minimum risk to future operations.
- Implement and integrateImplement and integrate with third-party systems 50 percent faster.
- Ensure a smooth transferOf the solution to a production state and support collaboration enablement.
- Reducing IT workloadReduce IT workload to support your initial implementation by 30 percent.
- Less support incidentsReduce the number of support incidents with better trained internal staff.
- Quick onboardingOnboard new staff quickly and resolve issues faster with comprehensive architecture documentation.
Audit
Decrease maintenance costs and enjoy peace of mind knowing your data is protected in accordance with industry and Acronis best practices. Acronis experts can audit your deployment to identify potential gaps and recommend changes to decrease maintenance efforts and the risks to your business operations.
- Discover network and equipment specificsAs well as potential points of failure in your environment.
- Issue a certificateTo verify that your data is protected/accessed in accordance with industry and Acronis best practices.
- Audit current protection/data exchange schemesAnd product configurations and recommend changes.
- Receive documentationReceive comprehensive design documentation and software requirement specifications for future reference.
- Implement and integrateImplement and integrate with third-party systems 50 percent faster.
Educational
Reduce “read-the-book” delays and improve your business users’ experiences by deepening your engineers' expertise in Acronis products.
- Multiple officesOnsite or remote workshops, and on-demand webinars.
- Role-based trainingAnd certification (IT, project management office (PMO)).
- Train-the-trainer programsFor larger organizations with medium or high personnel turnover.
- In-depth troubleshootingImplementation, and customization workshops.
- Decrese resolution timeDecrease resolution times by up to 20 percent with better-trained personnel.
- Improve efficiencyImprove business users’ satisfaction and overall team efficiency.
Premier
With Premier Support Service, Acronis experts will conduct regular consultative reviews of your IT infrastructure and data protection policies to leverage the latest automation, keep maintenance costs under control, and ensure your business stays protected.
- A dedicated Technical Account Manager (TAM)You can access via email, Skype, or phone when needed during working hours.
- Your TAM is available 24/7To immediately assist should you face a major disruption to your operations during off-business hours.
- Better managementBetter manage data protection with mass management, automation, and monitoring tools.
- Industry expert consultingConsult with an industry expert, who can address advanced product and technology queries then and there.
- Maintenance cost reductionRealize up to a 30 percent reduction in maintenance costs and effectively mitigate risk.
- Minimising issuesMinimize mission-critical issues and remediation efforts.
- Regular consultative infrastructure reviewsTo propose mitigation plans, reduce operational risks, and optimize your Total Cost of Ownership (TCO)
- Early access to new product versionsAnd the ability to influence Acronis’ product roadmap.
Professional Services
Includes all features of Acronis Cyber BackupDesign, implementation and maintenance of your Acronis Cyber Protection Solutions
From US$59.00
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