Complicated? Absolutely not. However, before we get to the answer, let me give you a real life example.

We are all too familiar with the concept of hidden costs. You work with a supplier and/or vendor, and it looks like their published pricing matches your budget – and everything goes well.

Your organization is starting a IT Disaster Recovery Planning project, and you have established your planning committee that includes key decision makers from various departments.

For you, like for many IT professionals, backup is time-consuming, and very often, simply a boring task. Backup should be simple, right? Take your data and create a copy somewhere else in case you lose the original. Yet, you have to spend time and effort to find the best solution, implement it, manage and monitor it, report to your manager – and do numerous other things with backup storage, hardware and the network – all just to backup.