MSPs in the dark after Arcserve end-of-life announcement

Acronis
Acronis Cyber Protect Cloud
for Service Providers

In a February 9, 2024 memo, Arcserve informed its MSP partners that it would terminate sales of Arcserve Cloud Services and Arcserve OneXafe on February 12, 2024. Although the products will remain available through distribution until March 8, 2024, support for both will cease on July 31, 2024. MSPs are now in the unenviable position of finding a replacement.

According to the Arcserve memo released by CRN, Arcserve based its decision to end-of-life both products after reviewing its “operations and state of the market.” And, according to Arcserve, they do not currently have a recommendation for MSPs on a vendor replacement, but they are working on developing that guidance. 

The abrupt end-of-life announcement leaves Arcserve MSPs in the dark about how to move forward. MSPs need to not only evaluate new vendors, but also migrate clients by the end-of-life time frame. This is no simple task for busy MSPs with a portfolio of clients on Arcserve.

Fast and easy migration to Acronis Cyber Protect Cloud

If you’re an Arcserve partner looking for a replacement, Acronis Cyber Protect Cloud offers a comprehensive suite of services for MSPs, including backup and DR enriched by advanced cyber protection with EDR. A reliable and innovative MSP partner, Acronis has a 20-year history of providing award-winning solutions and a robust partner program, learning academy and support system for our 20,000+ partners.

Acronis not only addresses the immediate need for a reliable backup service but equips MSPs with tools to future-proof operations, add more value to clients and increase margins.​

How does Acronis compare to Arcserve?

Acronis Cyber Protect is an integrated backup, cybersecurity and endpoint management platform that provides a single pane of glass for MSPs serving a diverse portfolio of clients. Featuring more than 100 integrations and complete multitenancy and customer account management, Acronis Cyber Protect Cloud comes equipped with a full suite of data protection and cybersecurity features that go beyond the capabilities of Arcserve:

Feature
Acronis
Arcserve
MSP tools integrations
       ✓
       -
Accounts management
       ✓
       -
Large-scale recovery
       ✓
       -
Service provider cloud storage
       ✓
       -
Vendor's cloud storage
       ✓
       -
Software-defined storage by vendor
       ✓
       -
Active Directory granular restore
       -
       ✓
Microsoft Dynamics 365 backup
       -
       ✓
Salesforce backup
       -
       ✓
Global backup deduplication
       -
       ✓
Webrestore
       ✓
       -
Branding
       ✓
       -
Hard drive health monitoring
       ✓
       -
Mobile devices backup
       ✓
       -

Seamlessly switch to Acronis Cyber Protect Cloud now and get 100% of your Acronis usage credited back until the end of your current vendor's contract. Get started today.

About Acronis

Acronis is a Swiss company, founded in Singapore. Celebrating two decades of innovation, Acronis has more than 1,800 employees in 45 locations. The Acronis Cyber Protect Cloud solution is available in 26 languages in over 150 countries and is used by 20,000 service providers to protect over 750,000 businesses.

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