As part of our efforts to continually empower MSPs, Acronis is unveiling another new integration with one of the popular tools many of our partners rely on. Acronis Cyber Protect Cloud now integrates with CloudBlue PSA.
As a result, service providers can easily manage Acronis’ integrated cybersecurity, data protection, and endpoint protection management solution through the professional services automation (PSA) and revenue management software they already use.
Bringing Acronis Cyber Protect Cloud and CloudBlue PSA together
Thanks to the integration with CloudBlue PSA, service providers can now ensure their clients’ data, applications, and systems are constantly protected.
In the event something happens, the MSP can resolve the issue more quickly since they are notified directly through the CloudBlue PSA interface. The integration also helps MSPs to streamline their management, monitoring, and ticketing of Acronis-based services, boosting productivity and enabling them to spend more time growing their business.
Acronis’ integration with CloudBlue PSA empowers MSPs to:
· Synchronize Acronis alerts to the tickets in CloudBlue PSA, enabling the MSP to process them within their existing rules setup.
· Automatically close tickets in CloudBlue PSA when the originating Acronis alert is cleared — or vice versa.
· Easily configure the reopening rules for tickets based on the number of days that the ticket was closed.
“We are so happy to welcome Acronis Cyber Protect Cloud to CloudBlue PSA with this new integration,” said Rajesh ‘Raj’ Marar, vice president, cloud channel platform at CloudBlue. “At a time when cyberattacks are becoming more and more commonplace, MSPs are relying on solutions to keep themselves secure. This integration looks to ensure that crucial client assets, such as data, applications and systems, remain safe. We are very excited to bring these two platforms together to keep the channel protected.”
Empowering service providers
“In addition to the security, data protection, and cyber resiliency it delivers to clients, Acronis Cyber Protect is designed to empower service providers,” said Jan-Jaap “JJ” Jager, Board Advisor and Chief Revenue Officer at Acronis. “By developing integrations with the platforms that service providers trust and rely on, such as CloudBlue, we’re making it fast, easy, and intuitive to deliver the modern cyber protection their clients need.”
The response from partners regarding the integration has been tremendous.
“We heavily rely on Acronis Cyber Protect Cloud because it provides our clients with the cyber protection services that are required in our modern world, and this new integration is an exciting introduction,” said Carlos Pino, CEO at Tline. “This integration with CloudBlue PSA will further help MSPs manage cyber protection for clients at a time when it is needed most.”
Acronis Cyber Protect Cloud is designed to address the safety, accessibility, privacy, authenticity, and security challenges that face today’s organizations, making it invaluable for MSPs. By integrating the solution with all of the popular PSA and remote monitoring and management (RMM) platforms, we’re making it easier and more convenient for MSPs to deliver comprehensive – and profitable – cyber protection services.
To learn more about all of our integrations, visit https://solutions.acronis.com.
MSPs can also register now to attend the Acronis #CyberFit Summit World Tour 2021, which takes place in Miami, Florida from October 25-27, 2021. By attending, they’ll get all of the latest insights into how Acronis is empowering our partners with integrations, new capabilities, training, and incentives.