If there’s one thing that channel, cybersecurity, and IT professionals understand, it’s that you need to be flexible to keep a business running smoothly and constantly protected. That’s because no matter how good your initial plan might be, something unexpected can always happen that you will need to adapt to, such as a global pandemic.

Yesterday’s managed services provider (MSP) had a typical stack at the core of their managed services offering. The main goal was uptime and reliability, so this stack consisted of RMM, professional services automation (PSA), AV, backup and DR, network operations center (NOC), and help desk. Today some MSPs include a managed security services provider (MSSP) stack that consists of eight to 10 more solutions. That’s 10 to 20 different vendors, software, and dashboards to manage, none of which are designed to work together. MSPs have to train their techs, manage their vendors, and just hope that nothing falls through the cracks that would put their clients at risk. So how does a modern MSP deliver security and protection effectively now that they are the only things that matter?

Acronis has moved away from big, version-based launches of the Acronis Cyber Cloud platform, and switched to a new cadence of monthly updates to the MSP services platform. Since the 9.0 release, when Acronis Cyber Protect Cloud was introduced, there have already been two product updates —July’s release is the third. These rapid improvements brought a number of highly demanded cyber protection features to help you successfully adjust your clients to working remotely without sacrificing their protection. Going forward, we’ll have smaller but more frequent releases. This approach will simplify and speed up the adoption of new capabilities — each release will have fewer changes, making it easier to learn and implement. The shortened planning and development cycle will enable us to quickly address changes in the current work environment, so we can deliver the most demanded features and innovations in Acronis products every month.

Research by Kevin Reed, Acronis CISO; Alex Koshelev, Acronis Security Researcher; Ravikant Tiwari, Acronis Senior Security Researcher When a security manufacturer learns of critical vulnerabilities in their devices, there is an expectation they’ll act quickly to fix the problem. Yet August 2019 became the first of the many months when Acronis would patiently wait for an update (in vain, as it turns out) from one manufacturer in particular.