Lately some of our customers have been asking us to provide more interactive feedback features. Of course we think this is a great idea. In fact we have under development (and scheduled for release in late July) a comprehensive support area within the Cloud Console.
In researching other options we have decided that in addition to this effort, to speed things along will also be launching our nScaled Community site directly available from our website and free for all to participate in. We chose GetSatisfaction for this tool as its easy to establish and integrates into our CRM tool. I hope people like it. If so, or not we would love to hear about it.
The nScaled team will be participating to, so this should be a great way to close the circle on feature requests, bugs or anything else that comes up. You can access the community at forum.nscaled.com