Managed Service Provider training and certifications

• Acronis Academy offers FREE training and certification programs to help individuals and MSPs empower their business and enhance their cybersecurity skills and knowledge.
• Our curriculum is customized to meet the needs of both aspiring and experienced MSP professionals, as well as newcomers in the MSP field.
• Acronis Academy delivers high-quality on-demand self-paced e-learning, live classes, hands-on training, world-class e-labs and boot camps for MSPs worldwide.
• When your salespeople and client managers understand products and services, they can more effectively and confidently present them. Our sales training courses cover product benefits and prepare you to converse with clients and prospects confidently.

• Our courses provide timely answers for some of the most common issues your techs will encounter and provide troubleshooting tips that deliver proven results.

• Our quick, easy-to-consume training modules help you maximize these services and capabilities.

• Currently, Acronis Academy supports English, Spanish, Portuguese, German, French, Italian, Japanese and Chinese ― with more than 25 languages coming soon.

• MSP Academy is a dedicated platform aimed at addressing key challenges faced by managed service providers (MSPs):
  ➔ Module 1 - Starting an MSP - Breaking Free from the Break-Fix Model
  ➔ Module 2 - Running an MSP Business
  ➔ Module 3 - Marketing Your MSP
  ➔ Module 4 - Maximizing your Business Efficiency
  ➔ Module 5 - Event-in-a-Box for MSPs: How to Recruit More Customers
• MSP Academy is crafted to offer vendor-neutral training, covering the A-Z of managing an MSP business. Our curriculum is tailored to cater to both budding and seasoned MSP professionals.
  1) Bite-sized modules: We understand that in today's fast-paced world, time is of the essence. Therefore, our modules are designed to be succinct yet impactful, ranging between 3–7 minutes.
  2) Structured learning plans: For those who prefer a more organized approach, we offer learning plans. These plans consolidate related modules to offer a comprehensive 30-minute deep dive into specific topics.
  3) Certifications and recognition: At the completion of a learning plan, participants can undertake an exam. Successful candidates receive MSP certification and are awarded a Credly badge — a symbol of their expertise and dedication.
• MSP Academy serves as a stepping stone to more advanced, vendor-specific training programs. For instance, after delving into our modules, you can transition seamlessly into specialized training from industry leaders like Acronis.

• The training materials provided by Acronis Academy are designed for IT professionals, MSPs and anyone interested in improving their IT skills and knowledge. All training is free until 31-Dec-2023.

• MSP certification is essential as it demonstrates a managed service provider's expertise and competence in delivering managed services, particularly in cyber protection. It instills trust in clients and partners, showcasing the MSP's commitment to offering high-quality, secure services.
• Acronis Academy business training and product certifications will help you improve sales and technical expertise in Acronis products and business acumen, demonstrating real value and trustworthiness to clients.

Acronis IT certifications for MSPs will allow you to:
• Close more deals
• Reduce support calls
• Increase customer satisfaction
• Reduce churn
• Sell more services
• Improve business acumen
• Build deep technical expertise
• Get accredited
• Boost professional standing
• Earn recognition from Acronis

• Acronis Certification is a recognition individuals or MSPs receive after completing specific training programs offered by the Acronis Academy. These certifications validate the participants' understanding and proficiency in effectively using Acronis products and services to ensure cyber protection.
• There are two certifications available - sales and technical certification. Each certification is designed as three levels of progression - Fundamentals, Associate, and Professional. You can start your learning journey with Fundamentals and progress to the next level as your job requires. Every certification course will include an exam and upon passing the exam, you will be awarded an Acronis Certified badge and certificate.

• Please note: each certificate has 12 month validity period.

• The duration of MSP training programs offered by Acronis Academy can vary based on the specific course and its complexity. Some courses might be completed in a few hours, while more in-depth programs could take several days.

For Acronis partners:
• Access online courses and learn more about the courses available in your region on our Partner Portal at partners.acronis.training
• Use your Acronis Partner Portal credentials to access the courses. If you have any questions, please contact us at academy@acronis.com
• A complete course list at kb.acronis.com/academy
•Live class schedule at kb.acronis.com/liveclass
•Meet MSP Academy crafted to offer vendor-neutral training, covering the A-Z of managing an MSP business. Our curriculum is tailored to cater to both budding and seasoned MSP professionals.

For newcomers:
• Meet MSP Academy crafted to offer vendor-neutral training, covering the A-Z of managing an MSP business. Our curriculum is tailored to cater to both budding and seasoned MSP professionals.
• Access open on-demand training and certifications on Acronis Events Hub, register yourself and get FREE access to the training and certification you want.
• The entire training library is available on the Partner Portal at partners.acronis.training for registered Acronis Partners.

• In case of any questions, please contact us at academy@acronis.com