Cyber Cloud
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Cyber Protection Built for Service Providers

Introducing Acronis Cyber Cloud

Acronis Cyber Cloud is a platform that enables service providers to deliver cyber protection in an easy, efficient and secure way.

With one solution, you and your customers gain access to backup, disaster recovery, AI-based malware and ransomware protection, security and management tools, file sync and share, and blockchain-based file notarization and e-signature services, all managed from a single console.

Included Services

  • Acronis Cyber Protect Cloud
    New

    Integrated backup, malware protection, remote desktop, management and security tools

     
  • Acronis Cyber Backup Cloud

    #1 hybrid cloud BaaS for any virtual, physical and cloud environment

     
  • Acronis Cyber Disaster Recovery Cloud

    Turn-key DRaaS for virtual and physical workloads, built on Acronis Cyber Backup Cloud

     
  • Acronis Cyber Files Cloud

    File sync and share with uncompromised security and flexible storage

     
  • Acronis Cyber Notary Cloud

    Blockchain-based file notarization, e-signing and authenticity verification

     
  • Acronis Cyber Infrastructure

    A brandable, scale-out, cost-efficient and multi-purpose SDS solution for the edge

     

Virtual Conference On-Demand | Watch Now

Acronis Cyber Protection Virtual Conference: Backup is Dead

Why IT leaders seek cyber protection that combines data protection and cybersecurity

Charles Weaver, MSPAlliance
Brian Shields, The Boston Red Sox
Joy Beland, Connectwise

    Service Provider Benefits

    Start Fast with Zero Upfront Cost
    • Just a few clicks to get up and running
    • No investment with the Acronis-hosted model
    • One simple deployment for three services
    • A ramp-up period for new partners
    Satisfy Your Customers
    • Manage storage tiers and costs
    • Balance speed of recovery and costs
    • Comply with local regulations
    • Choose a user interface from 25 languages
    Reduce Churn and Earn More
    • Increase Average Revenue Per User (ARPU)
    • Sell more services and storage
    • Easily customize your offerings
    • Bundle with other services
    Differentiate Yourself
    • White-labeling option for all services
    • “Powered by Acronis” logo
    • Stores data locally, in Acronis Cloud Storage, AWS, Azure, Google Cloud Platform, or in your data center
    • Protects more customer data sources than competitive solutions
    Fits Your Business Model
    • Offers a choice of Acronis-hosted, Hybrid or SP-hosted deployment
    • Adjusts to any pricing model
    • Natively integrates with Autotask, ConnectWise, cPanel, Flexiant, HostBill, Kaseya, CloudBlue, Plesk, WHMCS, and more
    • Offers an API for additional integrations
    Apply Unique Technologies
    • Acronis Active Protection against ransomware
    • Acronis Notary and Acronis ASign for blockchain-based data verification
    • Acronis Universal Restore for fast recovery to any hardware
    • Acronis Instant Restore to recover systems in seconds

    Acronis Cyber Protect Cloud

    NEW SERVICE

    Acronis Cyber Protect Cloud offers a unique integration of backup with full-stack, next-generation anti-malware protection and comprehensive endpoint management tools. This synergy eliminates complexity, so service providers can protect customers better while keeping costs down.

    Backup and Recovery

    Fast and reliable recovery of your applications, systems, and data on any device, from any incident

    Anti-Malware

    Next-generation, full-stack protection against malware, including ransomware and cryptominers

    Security and Management

    Comprehensive yet simple endpoint management toolkit that saves IT resources

    Acronis Cyber Cloud

    Watch a short introductory video about

    the new platform for service providers

    Pre-built Integrations

    Learn more

    Why Partner with Acronis

    Easy, simple sign-up

    Protecting your customers has never been easier. With one minute of your time, you can become an Acronis partner and start selling cyber protection solutions to your customers today.

    Special Webinars

    Keep informed about the new features and benefits that the Acronis Cyber Cloud offers and improve your service offerings.

    Free Access to Collateral and Sales Tools

    Leverage our tools, including whitepapers, contract templates, case studies, and presentations in your own sales and marketing initiatives.

    White-Label and Branding

    Completely rebrand your solution and benefit from the power of the Acronis brand using the “Powered by Acronis logo” and showing your customers that your solution is built on a platform they can trust.

    Participate in Acronis Marketing Initiatives

    You and your customers will have the opportunity to participate in Acronis press releases, case studies, and other marketing initiatives that can help build your market presence.

    Free 30-Day Trial Period

    Provide customers with product demos on Acronis services and a free 30-day trial period to minimize barriers to entry. Acronis Cyber Cloud services trials can be automatically converted to paid subscriptions.

    Dedicated Technical and Sales Support

    Get pre- and post-sales support from a designated team of specialists to help you assist your customers in any stage of the customer lifecycle. Tier II technical support is available 24/7/365 free of charge, exclusively for certified Acronis partners.

    Available Professional Services

    The Acronis Professional Services team is available to ensure the success of your Acronis implementations. Get professional assistance with complex deployments.

    Training and Certifications

    Acronis training and certification courses are tailored to teach you how to sell, implement, and solve all challenges in the shortest time possible.

    Start selling cyber protection services
    in 1 minute

    Call Partner Recruitment:+1 781-791-4486

    Our Partners

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    Looking for Help?

    Frequently asked questions
    Can I use a single account to manage all my customers?
    1. A single partner administrator account can manage day-to-day operations, like checking statuses and performing file restores.
    2. An individual customer account must be created for initial agent deployment and some restores. This account can be linked to the same email but must have a unique account name.
    3. Individual accounts are created for security purposes. They provide data isolation between customers.
    During the SP trial period, what happens if a partner provisions a customer's account under Production mode? Will that be chargeable?

    While the main SP account is completing a trial, the rest of the accounts created (whether in trial or production) will not be chargeable during the 30-day trial period.

    Can I configure custom branding or white labeling for a partner?

    Yes. it is possible via the Settings --> Branding tab. If you would like to redirect your own URLs to access Acronis services, you’ll need to take some additional steps. Please refer to this Knowledge Base article for guidance.

    How can an admin control login access?

    The company administrator controls access through user management, specifically:

    • User account creation
    • User account deletion
    • User access suspension
    • User role assignment
    • User service access
    What kind of reporting is available through Acronis Cyber Cloud?

    Acronis Cyber Cloud provides two types of reporting:

    • Service usage reporting (also available via API) provides actual usage data for every service on the platform and every metered offering item (the number of protected devices by type, GBs of storage used, etc.)
    • Dashboards and widgets provide detailed information about customer service activities (their success/failure status), storage locations (available space), alerts, and other parameters
    Does Acronis provide a REST-API?

    Yes. A developers guide can be found here.

    What certifications are required for the partners' engineer to support Acronis Cyber Cloud?

    Partners are required to do online training (available at https://kb.acronis.com/msptraining) and become Acronis Certified Engineers for Cyber Cloud to provide 1st level support.

    Is Acronis support available in my country?
    1. Acronis remote support is based in India, Singapore, Russia, Switzerland, and Bulgaria.
    2. For service provider solutions, Acronis provides 24/7 worldwide support via email, chat, and phone. Support is provided only in English. For more info visit: https://www.acronis.com/en-us/support/serviceproviderguidelines/%20
    Can my customer call your support?

    In our service provider model, the service provider conducts Tier 1 technical support for the customer.

    Self-service Support

    In case you have any difficulties, we have collected all the useful materials for this product in our FAQ, Knowledge Basevideo tutorials and documentation. Also you can always ask your question on our discussion boards.

    Contact Technical Support

    Customers with active product maintenance or subscription are entitled to 24/7 technical support. Follow the instructions at the Technical Support Site to get prompt support by phone, chat or e-mail.