January 18, 2011
Press release

Virtualization And Cloud Poses Major Backup And Recovery Challenge To Businesses Around The World, Acronis Survey Warns

Acronis launches Global Disaster Recovery Index ranking IT manager's confidence levels in backup and disaster recovery

Woburn, Mass., January 18, 2011 -- Acronis, a leading provider of easy-to-use backup and recovery solutions for physical, virtual and cloud environments, today launched the industry's first Global Disaster Recovery Index, a barometer which measures IT managers' confidence in their backup and recovery operations.

The survey of over 3,000 small and medium-sized businesses (SMB) conducted by the

Ponemon Institute revealed that while attitudes towards backup and recovery differ widely around the world, businesses everywhere want a single backup and recovery solution for physical, virtual and cloud environments. The vast majority (68%) of IT managers agree that their greatest challenge in a hybrid environment is moving data between the three environments, yet the average business currently uses at least two or three separate backup solutions making disaster recovery (DR) more complicated.

U.S. companies ranked 10th in Global Backup and DR Index

On the global scale, U.S. small and medium-sized companies fell short of the international average, ranking 10th overall for backup and DR readiness. Approximately a third of U.S. business reported having no backup and DR strategy in place, citing lack of budget and resources as the primary reasons.

Without these resources and technologies to fortify a DR strategy, more than half (62%) reported they were concerned about their ability to avoid substantial downtime in the event of a serious incident. With only 40% saying they were confident in recovering quickly, and 38% believing their IT staffs were qualified to handle DR operations in response to an event or disaster. Overall, the findings revealed that the U.S. spent consistently less (10%) on backup and DR than other countries.

The Acronis Global Disaster Recovery Index

To create the Index, each country was ranked based on its average responses from 11 questions about their confidence in backup and DR readiness, capabilities and practices. Questions covered technology, resources, procedures and executive buy-in. Key findings include:

  • Very confident: Germany, Netherlands and Switzerland
    This group of countries has the best boardroom buy-in, controls, documented policies and procedures for their backup and DR operations. As a result they have the highest confidence that they can recover quickly in event of system downtime, 50% more confident than the average.
  • Confident: Singapore, Hong Kong and Japan
    This group has the best qualified staff in place to execute backup and DR operations in the wake of a serious incident. Surprisingly they are the most likely to use separate backup solutions for physical, virtual and cloud environments (67%, 66% and 70% of organisations respectively).
  • The middle ground: Norway and Sweden
    Swedish and Norwegian businesses spend a lot more of their overall IT budget on backup and DR than any other country surveyed (16% and 17% respectively). However, they are the least likely to embrace cloud computing, citing a lack of trust as the key reason. While most countries will average an 87% increase in cloud-based IT over the next 12 months, the Swedish and Norwegian use of the cloud will grow little more than 20% during the same period.
  • The laggards: UK, Australia and the United States
    Businesses in the UK, Australia and the US all scored poorly on their confidence in their ability to avoid downtime in the event of a serious incident (27%/44%/38%). When it comes to successfully recovering from a serious incident the Australians were the least confident. Just 22% of Australian businesses felt that they would be able to recover quickly in the event of downtime, compared to a global average of 50%.
  • Room to grow: France and Italy
    These countries are the most likely to admit that they do not have a backup and DR strategy (41%/45%) and the least likely to be able to recover quickly from downtime. They spend the lowest percentage of overall IT budget of all countries surveyed at 5% and 4% respectively. Server virtualisation adoption rates are also among the lowest. However, French and Italian businesses expect to see their use of cloud grow by 23% and 350% respectively over the next 12 months.

Global DR Index

"It's not surprising that IT managers across the world differ so much with regards to their attitudes towards backup and DR", said Jason Donahue, CEO of Acronis.However, it is clear that what SMBs are looking for, regardless of location is one reliable, easy-to-use solution which spans across physical, virtual and cloud platforms. By launching this Index, we hope businesses will benefit from comparing their backup practices against national and global benchmarks."

The survey was conducted by the Ponemon Institute across 13 countries in October 2010. Over 3,000 IT practitioners were surveyed in small- to mid-market organizations with no more than 1,000 seats. Details of how the index was calculated and where each country appears can be found here: http://promo.acronis.com/us-dr-index-t1.html




About Acronis:

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), and enterprise IT departments. Acronis solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. Acronis offers the most comprehensive security solution on the market for MSPs with its unique ability to meet the needs of diverse and distributed IT environments.

A Swiss company founded in Singapore in 2003, Acronis has 15 offices worldwide and employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. Learn more at www.acronis.com.
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