Discover the advantages of Acronis RMM — the natively-integrated, security-first remote monitoring and management service inside Acronis Cyber Protect Cloud, trusted by over 21,000 MSPs worldwide.
| Feature / capability | Acronis RMM | Kaseya VSA 9 | Kaseya VSA 10 |
|---|---|---|---|
| Cloud-native, unified аrchitecture | Legacy on-prem | New, separate cloud platform | |
| Security with built-in AV, XDR, secure scripting, Microsoft 365 posture | Add-ons only | Basic EDR, still maturing | |
| Fail-safe patch management, automated for more than 300 apps | Manual, limited 3rd party support | Improved, but still siloed | |
| AI & Automation with AI scripting, anomaly alerts, auto-response | Minimal | Early features | |
| Multi-tenant Microsoft 365 Security Posture Management | None | Limited | |
| Built-in remote desktop at no cost | 3rd party with extra cost | Built-in remote desktop | |
| Migration path with cloud-native, continuous updates | End of life | Manual re-implementation | |
| Single lightweight agent | Multiple agents | New agent, not compatible | |
| Unified, modern, technician-friendly UI | Complex, outdated | Clean but limited | |
| Trusted partner with strong MSP reputation | Eroded by breaches, CEO exit | Unproven yet |
“The granular and client controls with Acronis are next level. It is beneficial from our standpoint because not all our clients have the same needs. We like to package offerings so that they are simple, but we also need flexibility where we can expand and scale as needed.”
“It automates many routine tasks such as patch management, system updates, monitoring and backup, which saves significant time for our engineers. The main thing I found is that compared to any other tools that we used before, Acronis saved us a lot of time.”
“The platform frees us from constant firefighting and lets us concentrate on proactive support and strategic initiatives. Acronis gives us back time, it allows us to run cybersecurity workshops, train users, and create new solutions. That breathing room lets us step back, see the big picture, and streamline workflows for lasting efficiency instead of endless quick fixes. That is real value our clients feel every day.”
“We were able to double the number of customers that were using that kind of service (patching) with us, but we haven’t doubled the number of our technicians. It’s fair to assume that we made a 200% increase in that particular aspect (client to technician ratio).”
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