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Frequently Asked Questions

  • What editions are available in Acronis Cyber Protect 15?

    Acronis Cyber Protect 15 has 5 editions:

    • Acronis Cyber Protect Essentials
    • Acronis Cyber Protect Standard
    • Acronis Cyber Protect Advanced
    • Acronis Cyber Protect - Backup Standard
    • Acronis Cyber Protect - Backup Advanced

    Acronis Cyber Protect Essentials/Standard/Advanced offers a number of new features and benefits in comparison with the Acronis Cyber Protect - Backup Standard and Backup Advanced, such as Anti-malware protection, URL filtering, vulnerability assessment, patch management, Windows Defender Antivirus and Microsoft Security Essentials management.

    For a full comparative table of the options, refer to this article.

  • What is new in Acronis Cyber Protect 15?

    Acronis Cyber Protect 15 contains a wide variety of new features, including:

    • One protection plan to cover all cyber protection aspects
    • Devices Auto-discovery and Remote Agent Installation
    • Vulnerability assessment and patch management
    • Significantly extended antimalware capabilities
    • Real-time antivirus protection
    • URL filtering
    • Disk health monitoring
    • Remote access (RDP and HTML5 clients)
    • Continuous data protection (CDP)
    • Forensic backup
    • Acronis #CyberFit score for the protected devices
    • Zoom, WebEx and Microsoft Teams protection
    • Remote device wipe

    For a complete list of what's new in this version, refer to this page.

  • What steps should be taken to upgrade from Acronis Backup 12.5 to Acronis Cyber Protect 15?

    Depending on the currently installed version, either you can upgrade directly or you may need to uninstall the current version first.

    Refer to this page for more information.

    Product help
    In case you have any difficulties, product materials can be found in our FAQ, Knowledge Base and Documentation. You can also post questions on our discussion boards.
    Technical support
    Customers with active product maintenance or subscription are entitled to 24/7 technical support. Refer to the Technical Support Site to find the appropriate support phone number.

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