{"faq":{"items":[{"list":[{"title":"Is Acronis Cyber Protect any good?","content":"

Acronis Cyber Protect is a comprehensive cyber protection solution that combines backup and data protection features with advanced cybersecurity capabilities. It's designed to provide businesses with a single solution that protects different types of workloads from a wide range of cyber threats.

Thanks to this comprehensive approach which delivers complete protection from a single platform, it has been considered the go to all in one solution for all types of businesses.

Acronis Cyber Protect is a great protection software offering both antivirus and backup features.

"},{"title":"How many licenses do I need for my environment?","content":"A license is required for every machine or physical host that you want to backup. In the case when the product is used on a cluster, each node of the cluster must be licensed."},{"title":"What is the difference between Standard and Advanced editions?","content":"

Acronis Cyber Protect Advanced offers a number of advanced features and benefits in comparison with the Standard Edition, such as centralized management of backup plans, backup to tapes, SAN storage snapshots, Acronis Notary, Acronis ASign and other.

In case of agent installation inside VM and agent-based backup, the following rules apply:

Advanced license is required under the following hypervisors: XenServer, KVM, RHV, Oracle VM Server
Standard license can be used under VMware vSphere, Microsoft Hyper-V, Virtuozzo.

Please refer to this article for the full comparative table of the options.

"},{"title":"What is the difference between on-premises and cloud deployment?","content":"

Cloud deployment means that the management server is located in one of the Acronis data centers. The benefit of this approach is that you do not need to maintain the management server in your local network. This type of deployment is available only for subscription licenses and at the moment does not include some features of the Advanced edition. This type of deployment is recommended if you have a Mac-only environment or a single Mac to back up (since Management Server cannot be installed on a Mac).

On-premises deployment means that all of the product components are installed in your local network. You have to use this method if your machines are not connected to the Internet.

You can find more detailed information here.

"},{"title":"What is Acronis Cloud Storage and how is it licensed?","content":"

Acronis Cloud Storage is a storage option that saves backups to safe and secure Acronis Data Centers. Acronis Cloud Storage licenses are subscription-based and depend on the storage capacity levels. You can save backups from an unlimited number of machines and any type of platform to cloud storage, including mobile device backups. The quota is shared among all the devices registered in the account*.

(!) Note that in order to use Acronis Cloud Storage you need at least one Acronis Cyber Protect license.

*Does not apply to the free cloud storage. The free cloud storage available with a subscription license is valid only for the licensed workload and cannot be shared across other workloads.

"}],"title":"Frequently Asked Questions"}],"title":"Looking for help?","sidebar":{"additional":{"top":{"title":"Product help","content":"In case you have any difficulties, product materials can be found in our Knowledge Base. You can also post questions on our discussion boards."},"bottom":{"title":"Technical support","content":"For subscription owners, there is free, 24-hour technical support. Refer to the Technical Support Site to find the appropriate support contact."}}}},"pages":{"children":[{"to":"/products/cyber-protect/","name":"overview","text":"Overview","isRouterLink":true},{"text":"Components","sublinks":[{"to":"/products/cyber-protect/backup/","text":"Backup"},{"to":"/products/cyber-protect/disaster-recovery/","text":"Disaster Recovery"},{"to":"/products/cyber-protect/security/","text":"Cybersecurity"},{"to":"/products/cyber-protect/management/","text":"Endpoint protection management"},{"to":"/products/cyber-protect/email-archiving/","text":"Email Archiving"}]},{"to":"/products/cyber-protect/deployment/","name":"deployment","text":"Deployment types","isRouterLink":true},{"to":"/products/cyber-protect/licensing/","name":"licensing","text":"Licensing","isRouterLink":true},{"to":"/products/cyber-protect/system-requirements/","name":"requirements","text":"Supported 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