The Transition From Mozy To Carbonite Leaves Users Wanting More

Cyber Protect
formerly Acronis Cyber Backup

When Carbonite acquired Mozy for $145 million more than a year ago, the news understandably spooked many long-time Mozy customers and service provider partners. What would happen to their data? Would their costs increase? What kind of support could they expect?

Carbonite made a good show of trying to ease concerns, but communications were apparently less than ideal. Many Mozy users were surprised when Carbonite started being installed on their systems – and based on the reports we’ve been hearing from users and our managed service provider (MSPs) partners, the migration experience has not been smooth.

Since their backup solution is going to change regardless, now is a perfect time for former Mozy users to consider alternatives like Acronis, which offers several advantages over Carbonite.

More than backup: cyber protection

Carbonite provides backups – that’s it. Unfortunately, modern cyberthreats have rendered traditional backups ineffective. Shifting from one backup solution to another won’t provide the modern protection users need.

Acronis, on the other hand, has revolutionized the industry by combining reliable backups with cutting-edge cybersecurity capabilities – introducing what IDC refers to as the “new IT discipline of cyber protection.”

Every Acronis solution features our integrated, AI-powered anti-malware technology that stops both ransomware and cryptojacking attacks in real-time, and automatically restores any affected files. As a result, we deliver modern cyber protection solutions built for the modern data needs of individuals and organizations ... and Acronis True Image is the only personal backup solution that kind of defense built-in.

Independent lab tests consistently show our built-in anti-malware – called Acronis Active Protection – to be the most effective at stopping new zero-day ransomware attacks, preventing cryptojackers from stealing system resources, and defending itself against malware attacks that specifically target backups.

More importantly, in the real world, our technology is so effective that it stopped more than 400,000 ransomware attacks last year alone.

More affordable and efficient

With Acronis True Image, users not only get more capabilities – like active disk cloning, automated local-to-cloud backup replication, integrated anti-ransomware, and blockchain data authenticity certification – they get it all for much less.

An in-depth, head-to-head comparison with other personal solutions, including Carbonite, clearly shows that users get much more value with Acronis – with more features, support for more operating systems, and a more complete approach to protecting data.

In fact, Mozy users who migrate to Carbonite get less protection and pay more than double than they would with a subscription to Acronis True Image 2020 Advanced.

Financial security

Not only has our profitability continually grown during the past several years, but we became a “unicorn” (a term used for privately held companies valued at more than $1 billion) following a recent investment of $147 million by Goldman Sachs. This strong financial footing ensures we have the R&D and business operations needed to support our customers and our partners.

It also means we don’t need to consider selling our business, which can disrupt the user experience, as many customers experienced when Carbonite bought Mozy.

So when you choose Acronis to protect your data, you not only get a solution that’s been battle-tested for more than 16 years, you know it won’t be changing hands in a few months.


The considerations we’ve outlined aren’t just important for end-users. The MSPs and value-added resellers who historically sold Mozy to their customers should also weigh these advantages, since Acronis is extremely partner-friendly.

In addition to providing a solution like Acronis True Image that is tailored to individuals, Acronis Cyber Backup supports more than 20 platforms – physical, virtual, cloud or mobile – to deliver modern cyber protection to organizations of all sizes.

MSPs can also gain a substantial competitive advantage by evolving from offering traditional, commodity backup products to selling comprehensive cyber protection solutions with Acronis Cyber Cloud. This turnkey SaaS platform enables service providers to offer an integrated suite of services that span secure backup, disaster recovery, file sync-and-share, document notarization, and anti-malware protection – with unified service provisioning, accounts management, monitoring, integration with 30+ popular tools, white-labeling, and more.

So whether the former Mozy customer they are helping is an individual or a growing business with more than 100 endpoints, by working with Acronis, MSPs have a range of easy, efficient, secure cyber protection solutions available that can fit the bill and close the sale.

Try Acronis before upgrading to Carbonite

As the migration headaches mount, former Mozy users should look at their options before they are finally forced to migrate to Carbonite. With Acronis, they can get more protection and pay less ... but they should see if they like it first.

Acronis True Image offers a free 30-day trial so individuals can test drive the interface, perform a full image backup, try anywhere access our cloud backups provide – even create a mobile backup of your Android or iPhone data (something Carbonite still doesn’t offer).

This is the best time to seek an alternative, whether you are an end-user or service provider. Avoid the pain of migration and contact us to learn more about Acronis’ modern and user-friendly approach to cyber protection.

About Acronis

Acronis is a Swiss company, founded in Singapore. Celebrating two decades of innovation, Acronis has more than 2,000 employees in 45 locations. Acronis Cyber Protect solution is available in 26 languages in over 150 countries and is used by 18,000 service providers to protect over 750,000 businesses.

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