Enhance your clients’ data protection with secure backup and recovery
Through one integrated platform, service providers can deliver all of the cyber protection solutions today’s clients demand via a single pane of glass.
AI-powered integration of data protection and cybersecurity
Hybrid cloud backup-as-a-service solution for service providers
Turnkey DRaaS for virtual and physical workloads built on Acronis Cyber Backup Cloud
File sync and share with uncompromised security and flexible storage
Blockchain-powered data notarization and e-signature solution for service providers
You first need to create a customer and an account for them. Once that is done, you can either log in as that customer or, in the Account management console, select the customer to manage their backups. This will bring you to the Backup management console where you can download the backup agent.
Acronis provides a hardware-independent software solution that can work with almost any hardware on industry-standard protocols like SMB and NFS. Acronis can also support any block-based storage, as long as it's supported by the operating system.
This will depend on the size and performance of the hard disk, the amount of data changed, and the available bandwidth. Testing needs to be done, but the minimum threshold is 10 minutes.
We recommended you perform agentless backup for Hyper-V guest VMs, unless the VM needs to have ransomware protection and application-aware backups. Then, installing a Windows application agent is required.
Compression rates vary depending on the type of data but generally, you can expect around 30-40% compression unless the data is exclusively media files.
Yes, Acronis Cyber Cloud and its services use encryption on all levels.
Acronis Active Protection is an advanced anti-ransomware technology. Completely compatible with the most common anti-malware solutions, our artificial-intelligence-based technology actively protects all of the data on your systems, including documents, media files, programs, Acronis Cyber Backup Cloud files, and more. It can detect and deflect attacks, and restore impacted data. For more information, review this guide in the Knowledge Base.
Granular recovery can restore individual items from the mailbox: a single email, contact, or calendar item.
Bare metal restores can be done by booting the target machine using bootable media, point to the backup repository for the image file. (Refer to: https://www.acronis.com/en-us/support/documentation/BackupService/index.html#42056.html).
The destination VM needs to have an OS pre-installed with the Acronis agent. The restoration will then be done using either P2V or V2V. It's not possible to use bootable media in Azure/Google/Amazon.
Yes. It’s possible to restore a disk image to a smaller drive if the smaller drive has enough space to accommodate the occupied space of the larger disk (e.g. if you have a 200 GB disk with 100 GB of space used, you can transfer an image of this disk to a 150 GB drive, but not to an 80 GB disk).
This process is done in two stages:
Customers with active product maintenance or subscription are entitled to 24/7 technical support. Follow the instructions at the Technical Support Site to get prompt support by phone, chat or e-mail.