February 26, 2021 — 5 min read
Shifting towards services: Directions and challenges in the IT channel
Throughout the IT channel, solution providers are, in large part, defined by the services that they offer. For companies like Acronis to continue providing our partners with the solutions and support they need, we need to be listening to them. What tools are SPs adopting? What are the challenges they face? What’s working — and what’s not?
To take the current pulse of the industry, Acronis partnered with Channelnomics, Pax8, Dropsuite, IBM, Microsoft, and Novacoast on a collaborative study. Here, we explore some highlights from the SMB Channel Services Transformation report.